There are hundreds, if not thousands, of hosting
companies out there. They come in all price ranges, and with all kinds
of bells and whistles. Here are some things you may want to look for in
a hosting company, especially if your website is part of your overall
marketing plan to sell products or services.
• Money Back
Guarantee - I put this first, because if you are unhappy with your
hosting site, you'll want assurances that you'll get your money back.
•
24/7 Customer Technical Support - This is critical. Find out if they
mean "there's voicemail or email 24-hours-a-day" or if they mean, "we
will answer the phone and help you 24-hours-a-day."
• Control
Panel - The Control Panel where you control all aspects of your
account, such as managing email accounts, reading statistics, and
configuring autoresponders. Make sure your hosting company has a
centralized control panel for your management needs.
• Website
Statistics - From a marketing perspective, it's important to know who
is visiting your site and what pages they read. Your hosting company
should keep track of all of this information for you, and present it in
an easy to read format. Make sure your statistics are updated on a
daily basis, and that you can configure the display to show you by day,
by week, by month or by year. You can learn more about how to read and
interpret your statistics in the articles are of our site.
• CGI
- CGI stands for the "Common Gateway Interface" and is a protocol
through which web pages interact with scripts on a server. Your hosting
company should allow you to install and run CGI scripts your account.
They may also offer you some pre-installed CGI scripts for free as part
of your hosting package, such as a message board or email forms.
•
POP Email Accounts - A POP (Post Office Protocol) Email Account is an
email account hosted on your site. Your hosting company should allow
you to have more than one POP account, so that you can set up email
addresses for all your needs. For example, clients requesting
information about a workshop can send email to workshop@mydomain.com,
while clients can send their homework to homework@mydomain.com. Also
make sure your hosting company support email forwarding.
•
Autoresponders - Autoresponders allow a visitor to send an email to a
specific email address and automatically receive a reply. For example,
if you have a FAQ, people can send an email to faq@mydomain.com and
automatically receive the FAQ list in their email inbox.
• SSL
Secure Server - SSL stands for "Secure Socket Layer". This is a
protocol that allows for encrypted transmissions on the web, and is
especially useful if you are collecting private information from
visitors, such as credit card information.
• Shopping Cart - If
you plan on having a catalog on the web, like selling your ebooks or
audio tapes, a shopping cart is a must. It lets people browse through
your "store" and pick the items that they plan to purchase. When they
are done, they proceed to the checkout where they can review their
order and pay by credit card. If your hosting company does not offer a
shopping cart system, there are plenty of stand-alone shopping cart
systems you can use with your website.
• Password Protected Areas
- If you want to create a "members only" or "students only" section of
your site, you will need to make sure that your hosting company
supports password protected areas (folders or sub-webs).
•
Mailing List Software - Keep your users informed by offering to put
them on the mailing list. Make sure your hosting company supports
double-opt-in mailing lists, where the person signs up and receives a
confirmation email that instructs them how to officially sign up for
your mailing list.
• Streaming Media - If you'd like to add
multimedia streaming to your site, you'll need to find out if your
hosting company supports the use of streaming media such as RealAudio
or Windows Media files. Some hosting companies will charge you extra
for this service.
As you can see, there are a lot of things to
consider. Remember, while some of these may not be important to you
now, you'll also want a hosting company that can grow and support you
as your business grows.